Our reservations platforms are designed to help restaurants optimise and incentivise bookings during quiet days and “shoulder times”.
It’s that ever-so-apt plate spinning metaphor in action – when you’re trying to manage it all by yourself, something is bound to get dropped. Every unanswered call costs you business. Our dedicated team will take care of all your calls and reply to all your emails, leaving you free to spend your time where it really counts.
Home truths can be tough to take, but no shows and late cancellations are often the result of inadequate follow-up in reservations. We will create a system that will reduce your number of late cancellations and no shows.
Understanding the flow of your service is what we do best. Office and Floor need to be on the same page.
Once we know your service, your kitchen, your tables, your bar, your team, your food… we will then optimise your reservations system, allowing you to deliver the ultimate guest experience for your customers.
Communication is key. As part of your team training we will provide all staff with the skills and knowledge required to understand the needs of your restaurant and business.